Privacy Policy

How we collect, use and protect your information when you visit our site, request an estimate, text us or book a job.

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  1. Who we are

    Jack Of The Trade: Handyman Services ("we", "us") is a locally owned, owner-operated handyman business in Lexington, KY. This policy explains how we handle the information you share with us through this website and when you work with us.

  2. Information we collect

    We collect the information you choose to give us through our estimate form, by text, by email, or when you book online:

    • Your name, phone number and email address.
    • Your service address.
    • Job details and photos you send us.

    Third-party tools on this site may also collect basic technical information, such as browser and device information, and cookies set by those tools.

  3. Third-party services we use

    These providers process data under their own privacy policies:

    • HubSpot: our estimate forms.
    • Square: online appointments and payments.
    • Housecall Pro: customer portal, service requests and invoices.
    • Google Maps: the embedded map.
    • Our video hosting provider: embedded job videos.

    Links to Facebook, Instagram, Nextdoor, Yelp and Google reviews take you to those sites, which are governed by their own policies.

  4. How we use your information

    We use it to prepare quotes, schedule and perform service, process payment, send follow-ups about your job, and ask for a review.

  5. Text messages (SMS)

    If you text us or give us your mobile number, you agree we may text you about your quote, appointment and job. Message frequency varies. Message and data rates may apply.

    Reply STOP to opt out at any time, or HELP for help.

    We do not sell, rent or share mobile numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.

  6. We do not sell your information

    We do not sell your personal information.

  7. Sharing

    We share your information only with the service providers listed above, as needed to serve you, or when required by law.

  8. Retention

    We keep records as long as needed to serve you, honor our 1-year workmanship guarantee, and meet tax and accounting obligations. After that, we delete or de-identify them.

  9. Security

    We use reasonable measures to protect your information. No method of transmission or storage is 100% secure.

  10. Children

    This site is not directed to children under 13, and we do not knowingly collect their information. If you believe a child has given us information, contact us and we will remove it.

  11. Your choices and requests

    Email jackofthetradehandyman@gmail.com to access, correct or delete your information, or to opt out of texts or emails.

  12. Changes to this policy

    We will post any updates on this page with a new effective date.

  13. Contact

    Jack Of The Trade: Handyman Services, Lexington, KY

    Email: jackofthetradehandyman@gmail.com
    Phone: (859) 438-2150

Questions about your information?

Email or call us. We reply within one business day.

Email Us Call (859) 438-2150

Last updated · By Frank Roche Jr., owner